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Zohreh Karimi

@zohrehkarimi

Business Intelligence Analyst delivering end-to-end BI solutions and actionable dashboards.

Iran
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What I'm looking for

I’m looking for a BI/data role where I can build reliable ETL and self-serve Power BI reporting, define KPIs with stakeholders, and turn business needs into data-driven decisions with dependable data accuracy.

I’m a Business Intelligence Analyst / Data Analyst with 9 years of experience delivering end-to-end BI solutions—from ETL pipelines and data warehouse design to interactive Power BI dashboards. I translate complex business requirements into scalable analytical work, including KPI reporting, DAX, and dimensional modeling, and I’ve built solutions across technology, petrochemical, travel, and research sectors.

I delivered 30+ interactive dashboards used by 7–10 business units, and I’ve automated reporting workflows to reduce manual reporting time by ~70%. In recent roles, I designed ETL into a centralized SQL Server Data Warehouse, built Power BI Report Server deployments, and reduced manual reporting effort by ~50%, while also supporting data accuracy through UAT, SQL validation, and stakeholder collaboration.

Experience

Work history, roles, and key accomplishments

HH
Current

Urban Data Researcher

Happy City Hub

Jan 2025 - Present (1 year 6 months)

Conduct desk research to identify evidence for urban indicators for Happy City Index assessments for Helsinki (2025) and Rome (2026). Communicate with municipalities to obtain unavailable official data and maintain validated datasets in the project platform.

CI

Customer Data Analyst

Citex

Dec 2021 - Mar 2023 (1 year 3 months)

Analyzed customer transaction, behavioral, and digital engagement data to support product improvements and data-driven marketing strategies. Built K-Means customer segmentation models and developed Power BI dashboards with SQL-based validation and contributions to data warehouse modeling and CRM analytics.

AC

Data Operations Specialist

Alibaba Travels Co

Nov 2019 - Jun 2020 (7 months)

Prepared and standardized datasets to support the Dobby smart voice assistant, including curated content such as news, books, hotel information, addresses, and public figures. Collected, formatted, and maintained datasets and performed manual functional testing while documenting and communicating issues to the development team.

IU

IT Support Specialist

Islamic Azad University

Oct 2011 - Aug 2016 (4 years 10 months)

Provided technical support to students and staff by troubleshooting software and computer-related issues. Assisted with Microsoft Office application support and document formatting, and helped with basic graphic design and thesis editing per university standards.

Education

Degrees, certifications, and relevant coursework

Kharazmi University logoKU

Kharazmi University

Master of Science in Computer Science, Decision Science and Knowledge Engineering

2016 - 2019

Activities and societies: Branch: Decision Science and Knowledge Engineering

Earned a Master of Science in Computer Science at Kharazmi University. Special focus area was Decision Science and Knowledge Engineering.

Payame Noor University logoPU

Payame Noor University

Bachelor of Science in Computer Engineering, Computer Engineering

2007 - 2012

Completed a Bachelor of Science in Computer Engineering at Payame Noor University. Studied computer engineering fundamentals and related technical topics.

SI

Smart Ashok Technological Institute

Machine Learning using Python 3 programming, Machine Learning

2021 -

Activities and societies: Branch: Computer Science and Engineering; Location: Vidisha, India

Completed a Machine Learning using Python 3 programming program (08/2021–11/2021).

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