Open to opportunities

Zoha Shaikh

@zohashaikh

Message

Detail-oriented data entry professional skilled in Excel, CRM updates, and accurate record management.

India

Message

What I'm looking for

I seek a role where I can apply accurate data entry and CRM skills, grow with training, work within supportive teams, and contribute to clean, reliable datasets.

I am a detail-oriented Data Entry and Administrative professional with hands-on experience maintaining customer records and documentation at Concentrix. I bring proven accuracy, strong typing capability, and routine use of CRM tools to ensure clean, structured data.

At Concentrix I updated customer records during live interactions, performed daily data entry and ticket logging, identified and corrected information inconsistencies, and managed multitasking in a fast-paced environment while communicating professionally across channels.

I hold a Bachelor of Science in Information Technology (BSc IT) and quickly learn new tools and processes; I am adaptable, disciplined, and ready to support global teams with reliable, high-quality work.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Associate

Current

Concentrix

Jul 2025 - Present (5 months)

Perform data entry and CRM record updates with high accuracy during live interactions, identifying and correcting inconsistencies to maintain clean customer data and support global teams.

Data Entry Microsoft Excel CRM Data Validation Documentation