Zizoh Anto
@zizohanto
Technical Support Engineer specializing in API & developer support for Android platforms.
What I'm looking for
I’m an Android Developer turned Technical Support Engineer, with a focus on helping developers integrate successfully with platform APIs and SDKs. I enjoy building user-friendly Android applications using the latest Android SDKs, libraries, and design patterns, and I’m equally energized by solving integration issues that unblock teams.
At YouVersion, I supported developers through authentication, request formatting, and unexpected API responses, and helped a global user base with account access and app troubleshooting. I investigated bugs by reproducing them firsthand and documenting what was happening so engineering could act quickly. I also improved self-service support by creating and refining help documentation based on recurring integration and product issues, reducing repeat inquiries.
Previously, as an Android Developer at Getir, I owned the Android implementation of a home page redesign and made technical decisions that improved performance and delivered a more modern experience. I improved product search and recommendation by optimizing query handling and result presentation, increasing feature usage by 34%. I collaborated with Product and QA to reproduce issues, validate features, and support rollouts through A/B testing.
I’ve also led teams as a Team Lead at Softcom Limited, guiding a cross-functional engineering group to deliver reliable, highly available applications. I bring a practical, engineering-minded approach—strong debugging, clear communication, and mentoring—to every incident, investigation, and rollout.
Experience
Work history, roles, and key accomplishments
Supported developers integrating with platform APIs and SDKs by diagnosing and resolving issues related to authentication, request formatting, and unexpected API responses.
Supported a global user base in resolving account access issues, troubleshooting app behavior, and helping them navigate product features.
Investigated bugs and content issues by reproducing them firsthand and documenting what
Owned the Android implementation of the home page redesign, driving technical decisions that improved performance and delivered a more modern, visually engaging experience.
Improved product search and recommendation features by optimizing query handling and result presentation, increasing feature usage by 34%.
Collaborated with Product and QA to reproduce user issues, validate features, and suppor
Guided a cross-functional engineering team to deliver reliable, highly available applications used across educational institutions.
- Led feature development for Learn - Redeemer’s University and Koya apps, enhancing user experiences
- Co-led cross-platform team, enhancing app scalability with new features and reusable components
- Streamlined development and delivery processes, improving overall workflow
- Oversaw end-to-end software lifecycles, ensuring top-notch deliverables from inception to deployment
- Transformed cours
Education
Degrees, certifications, and relevant coursework
Northumbria University
Bachelor of Engineering, Marine Engineering
Udacity
Android Developer Nanodegree, Android Development
2018 - 2019
Northumbria University
BEng (Hons), Marine Engineering
2016 - 2016
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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