Open to opportunities

Zelda Eckols

@zeldaeckols

Message

I’m a senior medical billing and revenue cycle specialist who resolves complex claims fast.

United States

Message

What I'm looking for

I’m looking for a healthcare organization where I can drive revenue recovery through expert insurance follow-up, complex claim fallout resolution, and accurate billing/coding—ideally with a supportive team that values consistent outcomes and continuous process improvement.

I’m a highly skilled and adaptable medical billing and revenue cycle professional with 20 years of extensive experience specializing in complex claim fallouts, insurance follow-up, and claims resolution. I optimize revenue cycles, navigate diverse EMR systems, and manage essential administrative functions with a focus on maximizing revenue recovery.

In my most recent role as an Insurance Follow-Up Specialist at Getixhealth, I managed specialized insurance follow-up and successfully resolved complex claims fallouts using healthcare software platforms to track, appeal, and resolve outstanding claims efficiently. Previously, I handled bookkeeping, payroll processing, and client invoicing as a Sales Representative & Bookkeeper at Omni12; processed accurate medical billing and coding claims at GHPMA; and supported high-volume payment processing, AR/AP activities, delinquent account resolution, and end-of-month reconciliation at HEALTH CARE ASSOCIATION. I thrive in both corporate healthcare environments and remote work settings.

Experience

Work history, roles, and key accomplishments

Insurance Follow-Up Specialist

Getixhealth

Jan 2023 - Jan 2026 (3 years)

Managed specialized insurance follow-up and resolved complex claim fallouts to maximize revenue recovery. Tracked, appealed, and efficiently resolved outstanding claims using healthcare software platforms.

Insurance Follow Up Claims Resolution Complex Claims Appeals Revenue Cycle Management Denials Management Healthcare Software

Sales Representative & Bookkeeper

Omni12

Jan 2021 - Jan 2023 (2 years)

Oversaw financial administration including bookkeeping, payroll processing, and client invoicing. Maintained client relationships and managed sales accounts to support business growth.

Bookkeeping Payroll Processing Invoicing Accounts Receivable Sales & Account Management Client Relationship Management Administrative Support Microsoft Office

Medical Biller & Coder

GHPMA

Jan 2012 - Jan 2015 (3 years)

Processed medical billing and coding claims using standard healthcare coding sets. Coordinated with insurance providers to resolve discrepancies and minimize claim denials.

Medical Billing Medical Coding Claims Processing Claims Resolution Revenue Cycle Support

Professional Services / Data Entry

Aerotek: United Behavioral Health

Apr 2006 - May 2007 (1 year 1 month)

Completed daily data entry and processed initial wellness assessments for adult and child call provider intake. Verified patient survey details and supported AR/AP workflows.

Data Entry Patient Intake Wellness Assessment Processing Healthcare Administration Quality Assurance

AR/AP Clerk

Health Care Association

Apr 1999 - Mar 2006 (6 years 11 months)

Processed and identified delinquent accounts while managing end-of-month reconciliation and patient account inquiries. Handled 200–800 daily payments and supported Montgomery County Indigent Fund administration.

Payment Posting AR AP Processing Delinquent Account Management Indigent Fund Administration Administrative Support Microsoft Office