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Zantana Mihreteab

@zantanamihreteab

Waitstaff Team Leader at Heron International Hotel who coordinated guest service and trained staff to maintain high service standards.

Ethiopia
Message

At Heron International Hotel, I supervised the waitstaff and coordinated daily restaurant operations. I also guided new staff and handled guest complaints to support a positive dining experience.

As a Junior Auditor at ERMIAS ABERA Certified Audit Firm, I examined financial statements, accounting records, transactions, and supporting documents. I prepared audit working papers and recommendations, and assisted in preparing audit reports.

My accounting and finance studies at St. Mary’s University and Mekelle University covered financial reporting, auditing, tax compliance, and accounting information systems.

I also volunteered as a teacher and mentor with Young Women’s Christian Association (YWCA), preparing lessons and teaching free tutorials. I speak Amharic, English, and Tigrinya.

Experience

Work history, roles, and key accomplishments

MU

Peace Forum Member

Mekelle University

Jan 2016 - Dec 2019 (3 years 11 months)

Participated in peace promotion initiatives and supported efforts to maintain a harmonious university environment.

YY

Volunteer Teacher and Mentor

Young Women's Christian Association (YWCA)

Jul 2015 - Aug 2015 (1 month)

Prepared lesson plans and delivered free tutorial classes to underprivileged young people. Supported child-feeding programs as part of a seven-week volunteer initiative.

Education

Degrees, certifications, and relevant coursework

EI

Efoy Training Institute

Caregiving Level 2, Caregiving

2023 - 2023

Training in infant and toddler care, child development support, and infection prevention and control procedures.

VE

Virtual Computer Engineering

Modern Accountancy, Modern Accountancy

2022 - 2022

Training in financial transaction recording, inventory and payroll management, financial reporting, and bank reconciliation.

SU

St. Mary's University

Master's Degree, Accounting and Finance

2019 - 2021

Master's Degree in Accounting and Finance from St. Mary's University, Addis Ababa, Ethiopia, from 2019 to 2021.

MU

Mekelle University

Bachelor's Degree, Accounting and Finance

2016 - 2019

Bachelor's Degree in Accounting and Finance from Mekelle University, Mekelle, Ethiopia, from 2016 to 2019.

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