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@zandruhind
Aspiring cybersecurity professional with strong IT problem-solving skills.
I am a self-driven and highly adaptable professional with a solid foundation in customer service and IT problem-solving. My enthusiasm for transitioning into the cybersecurity field is fueled by my passion for risk management, ethical hacking, threat detection, and network security. I pride myself on being a quick learner, ready to apply my technical expertise and analytical thinking to protect digital systems.
Currently, I serve as an Assistant Manager at Roots Butchery in KwaZulu-Natal, where I supervise staff, manage stock levels, and provide IT support to troubleshoot technical issues. My experience in resolving customer complaints and ensuring compliance with health and safety regulations has enhanced my leadership and organizational skills. I am committed to continuous learning, having completed various certifications in cybersecurity and IT fundamentals, which equip me with the knowledge to excel in this dynamic field.
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Work history, roles, and key accomplishments
Roots Butchery
Dec 2023 - Present (1 year 11 months)
Supervised and led staff members, assigning tasks to ensure productivity and resolved customer complaints efficiently, enhancing satisfaction scores. Managed stock levels, ordered supplies, and ensured proper storage while tracking financial records and managing cash office operations. Additionally, provided IT support, troubleshooting technical issues within store operations.
Degrees, certifications, and relevant coursework
Matric Certificate, General Studies with IT Focus
Completed a comprehensive high school curriculum, focusing on Information Technology, Pure Mathematics, and Physical Science. Gained foundational knowledge in various academic disciplines, including Geography, English, Afrikaans, and Life Orientation.
Software and tools used professionally
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