Zahra Jamali
@zahrajamali
Experienced retail manager skilled in operations, team leadership, and data entry.
What I'm looking for
I am an experienced retail and operations manager with a strong record of supervising staff, managing daily store operations, and handling administrative responsibilities. I bring consistent attention to detail across inventory, fuel and stock ordering, and regulatory compliance.
Across roles at Shell, Circles K, and 99 Cents Only, I have led teams, trained staff on rules and safety, and managed cash and payment processing with reliability. I also supported students in an academic assessment center, demonstrating adaptability and customer guidance skills.
My education includes an Associate Degree in Business and two years as a teacher assistant in college, reinforcing my communication and mentoring strengths. I am known for multitasking, problem solving, motivating employees, and fostering team collaboration.
I seek to contribute operational leadership, dependable administrative support, and a commitment to safety and service in a customer-focused environment.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Shell
Nov 2018 - Present (7 years 2 months)
Oversee day-to-day gas station operations including supervising staff, processing daily paperwork, approving fuel and stock orders, and ensuring health and safety compliance.
Assistant Manager
99c Only Store
Jan 2014 - Jan 2019 (5 years)
Directed store management activities including daily paperwork, inventory stocking and ordering, data entry, and supervising employees to maintain safety and productivity.
Lead Customer Service Rep
Circles K
Jan 2005 - Jan 2018 (13 years)
Managed register operations, data entry and staff training on safety and regulatory procedures while processing customer transactions and money transfers.
Assessment Center Assistant
Golden-West College
Jan 2010 - Jan 2014 (4 years)
Performed front office duties including data entry and guiding students through math and English assessment processes to prepare them for testing.
Education
Degrees, certifications, and relevant coursework
Golden West College
Assessment Center / Student Services
2010 - 2014
Activities and societies: Assessment center front office assistant duties
Worked as Assessment Center Front Office Assistant performing data entry and guiding students for placement math and English tests between 2010 and 2014.
Fullerton College
Associate Degree in Business, Business
Activities and societies: Teacher Assistant (2 years)
Associate Degree in Business from Fullerton College; worked as a teacher assistant for two years.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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