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Yuyao ChenYC
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Yuyao Chen

@yuyaochen

Product Manager Intern at Zuoyebang who improved local exam search success from 32.0% to 78.6%.

United States
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At Zuoyebang, I led three product iterations across local exam search, weekly learning reports, and a member-only knowledge graph. By redesigning content standardization and regional filters, I raised local exam search success from 32.0% to 78.6% and reduced search abandonment from 41.0% to 27.2% within 15 days.

I also created weekly progress summaries and a knowledge graph connecting textbooks, exercises, and videos. Membership conversion during final-exam review rose from 4.20% to 5.41%.

At iQIYI Lite, I used survey, interview, and behavioral data to identify friction in onboarding rewards and task redemption. I designed reward collection, a centralized task hub, and redemption paths, and owned instrumentation and experiment readouts; the work increased 7-day retention by 2%+, viewing time by 15%+, and task participation by 30%+.

On the MCN Commercial Contract Review Agent project, I designed an agent-assisted review workflow and built evaluation sets from anonymized contracts and scenarios. I tuned dual knowledge bases that reached 92.8% recall and 76.4% precision, while average legal review time during the pilot fell from 74.0 to 39.8 minutes.

Experience

Work history, roles, and key accomplishments

ZU

Product Manager Intern

Zuoyebang

Feb 2026 - May 2026 (3 months)

Led three product iterations across local exam search, weekly learning reports, and a member-only knowledge graph, translating behavioral data and user feedback into a unified roadmap. Redesigned content standardization and regional filters, raising local exam search success from 32.0% to 78.6% and reducing search abandonment from 41.0% to 27.2% within 15 days.

IL

Product Manager Intern

iQIYI Lite

Jun 2025 - Sep 2025 (3 months)

Analyzed 1,000+ surveys, dozens of interviews, and historical behavior data to identify friction in onboarding rewards, viewing incentives, and task redemption; benchmarked competing short-drama products. Designed one-tap reward collection, unified expiration and reminders, tiered coin incentives, a centralized task hub, and cash/member redemption paths; specified exception handling, cost controls

Education

Degrees, certifications, and relevant coursework

JU

Jinan University

Master of Science, Digital Economy

2025 -

Pursuing a Master of Science in Digital Economy, expected to graduate in 2027.

ZU

Zhejiang Sci-Tech University

Bachelor of Arts, Economics

2021 - 2025

Activities and societies: Ranked 2/21; Provincial Government Scholarship; First-, Second-, and Third-Class University Scholarships; Outstanding Graduate.

Earned a Bachelor of Arts in Economics, ranked 2nd in a class of 21, and received the Provincial Government Scholarship and multiple university scholarships.

Tech stack

Software and tools used professionally

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