Yusuph Mashaka
@yusuphmashaka
EFD Technical Supervisor focused on reliable device installation, troubleshooting, and IT support across branches.
What I'm looking for
I’m an EFD Technical Supervisor with hands-on experience installing, servicing, and troubleshooting EFD/EFP-related devices, security cameras (CCTV), and enrollment equipment. I work across installations end-to-end: from configuration and preventive maintenance to fault resolution and user guidance.
Throughout my work, I’ve supported projects at TTC L HQ, Solar kiosk Tanzania, Tigo Tanzania, and multiple branches (including preventive maintenance and EFP installations). I’ve also handled IT asset management by keeping records on Excel sheets and tagging ICT devices like desktops, monitors, printers, scanners, desk-phones, and EFD machines.
My technical scope includes system administration tasks such as network installation, configuration, monitoring, and operating system installation. I’ve also performed server backup administration (nightly incremental and weekly full backups), supported data recovery, conducted backup integrity tests, and provided remote and on-site help desk support, including assert verification and tagging at NBC Bank.
Experience
Work history, roles, and key accomplishments
EFD & EFP Support Technician
Tanzania Telecommunications Company Limited
Jan 2014 - Jan 2016 (2 years)
Provided EFD and EFP support across multiple TTCL sites and branches, including preventive maintenance, device installations, and ICT asset management with records in Excel. Supported enrollment-related registrations and integrations, delivered help-desk support and troubleshooting, and administered server backups with restore/data-recovery support.
EFD Technical Supervisor
SoftNet Technologies Limited
Jan 2013 - Present (13 years 4 months)
Worked as an EFD Technical Supervisor, installing and configuring Electronic Fiscal Devices (EFD) and supporting related project deployments including security cameras (CCTV). Conducted computer maintenance and troubleshooting, and supported software/configuration setup for operational use.
Education
Degrees, certifications, and relevant coursework
University of Computing Centre
Certificate of Information Technology, Information Technology
2011 - 2012
Completed a Certificate of Information Technology at the University of Computing Centre from 2011 to 2012.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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