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Yusuph MashakaYM
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Yusuph Mashaka

@yusuphmashaka

EFD Technical Supervisor focused on reliable device installation, troubleshooting, and IT support across branches.

Tanzania
Message

What I'm looking for

I’m looking for a technical support and installation role where I can deliver dependable device configuration, preventive maintenance, help desk support, and server/backups care, while growing with a team that values reliability and fast problem-solving.

I’m an EFD Technical Supervisor with hands-on experience installing, servicing, and troubleshooting EFD/EFP-related devices, security cameras (CCTV), and enrollment equipment. I work across installations end-to-end: from configuration and preventive maintenance to fault resolution and user guidance.

Throughout my work, I’ve supported projects at TTC L HQ, Solar kiosk Tanzania, Tigo Tanzania, and multiple branches (including preventive maintenance and EFP installations). I’ve also handled IT asset management by keeping records on Excel sheets and tagging ICT devices like desktops, monitors, printers, scanners, desk-phones, and EFD machines.

My technical scope includes system administration tasks such as network installation, configuration, monitoring, and operating system installation. I’ve also performed server backup administration (nightly incremental and weekly full backups), supported data recovery, conducted backup integrity tests, and provided remote and on-site help desk support, including assert verification and tagging at NBC Bank.

Experience

Work history, roles, and key accomplishments

Tanzania Telecommunications Company Limited logoTL

EFD & EFP Support Technician

Tanzania Telecommunications Company Limited

Jan 2014 - Jan 2016 (2 years)

Provided EFD and EFP support across multiple TTCL sites and branches, including preventive maintenance, device installations, and ICT asset management with records in Excel. Supported enrollment-related registrations and integrations, delivered help-desk support and troubleshooting, and administered server backups with restore/data-recovery support.

Education

Degrees, certifications, and relevant coursework

UC

University of Computing Centre

Certificate of Information Technology, Information Technology

2011 - 2012

Completed a Certificate of Information Technology at the University of Computing Centre from 2011 to 2012.

Tech stack

Software and tools used professionally

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