Open to opportunities

Yusie Palupi

@yusiepalupi

Message

I streamline office operations, customer support, and administrative coordination.

Indonesia

Message

What I'm looking for

I'm looking to contribute my administrative, office coordination, and customer-support experience in a role where I can keep operations organized, improve processes, and support teams and customers effectively.

I'm currently supporting administrative operations at Kiwoom Sekuritas Indonesia, building on experience in customer support, office coordination, and financial-services administration.

At KB Valbury Sekuritas, I handled customer inquiries across phone, email, and live chat; maintained customer profiles; prepared reports and executive-meeting materials; and supported office budgets and customer-support systems. I've also coordinated vendors, facilities, onboarding, payroll support, and office processes at Citra Abadi Bosco, and served as Secretary to the Finance Manager at PT Pertamina (Persero).

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Kiwoom Sekuritas Indonesia

Apr 2026 - Present (7 months)

Provided administrative support to the team at Kiwoom Sekuritas Indonesia, handling day-to-day office tasks and ensuring smooth operations.

Business Consultant

PT Equityworld Futures

Mar 2025 - Jun 2025 (3 months)

Worked as Business Consultant at PT Equityworld Futures.

Administrative Assistant and Customer Support

KB Valbury Sekuritas

Mar 2019 - Dec 2024 (5 years 9 months)

Provide exceptional customer service by responding to inquiries via phone, email, and live chat, ensuring prompt resolution of issues and concerns.

Support the sales and customer service team by maintaining accurate customer profiles, processing orders, and managing service inquiries.

Prepare and organize important documents, such as reports, spreadsheets, and presentations, for executive meet

Customer Experience CRM Software Google Workspace Administration General Administration Microsoft Office Customer Service

General Affairs and Administration Supervisor / Office Coordinator

Citra Abadi Bosco

Sep 2017 - Feb 2019 (1 year 5 months)

Coordinated office operations, such as handling office supplies, scheduling appointments, and managing emails.

Ensured smooth communication between departments, customers, and external vendors.

Supported HR tasks including onboarding new employees, maintaining personnel records, and assisting with payroll.

Created and maintained detailed reports, ensuring accuracy and timely submission to se

Administration General Administration