Open to opportunities

Yunus Yildirim

@yunusyildirim

Message

I turn product knowledge and customer conversations into qualified leads, sales, and strong in-store experiences.

Germany

Message

What I'm looking for

I'm looking for a sales or customer experience role where I can use product knowledge, customer communication, and KPI-focused work to drive qualified leads, sales, and customer satisfaction.

I've supported Tesla's sales team by engaging customers, explaining product features, qualifying walk-in visitors, and resolving issues in real time.

At Looye, I increased sales through targeted product presentations, persuasive sales conversations, and product tastings. I also supported customer advisory and service quality for ZARA and ESPRIT through ZenJob.

I'm studying Sales and Marketing at Hochschule Niederrhein, where I apply business knowledge to real company challenges in team projects. I communicate confidently in German, Turkish, and English and bring strategic thinking, Excel, Word, Canva, and Generative AI presentation skills.

Experience

Work history, roles, and key accomplishments

Sales Assistant and Customer Experience Specialist

Tesla

Mar 2026 - Apr 2026 (1 month)

Supported the sales team with customer engagement, product explanation, and initial consultation. Converted walk-in customers into qualified leads through strategic communication and real-time problem solving.

Customer Experience Sales Support Product Knowledge KPI Management

Promoter

Looye

Feb 2025 - Jan 2026 (11 months)

Actively engaged customers and communicated product value based on solid product knowledge. Increased sales through targeted sales arguments and product tastings.

Customer Engagement Sales Product Knowledge

Sales Assistant

ZenJob

Jun 2023 - Jan 2026 (2 years 7 months)

Fulfilled customer advisory and care quality standards on the sales floor. Demonstrated professional demeanor and resilience in a dynamic atmosphere.

Customer Service Sales Resilience

Education

Degrees, certifications, and relevant coursework

Hochschule Niederrhein

Bachelor of Science, Sales and Marketing

2022 -

Activities and societies: Business project with a real company partner; collaboration in a 5-person project team over 4 months; developed and presented a feasible solution.

Pursuing a degree in Sales and Marketing with a focus on business administration, including a business project with a real company partner.