At Ness Digital Engineering, I designed UX strategy for KKR-GAFG’s Unified Desktop portal, mapping call-center workflows across insurance products and systems. I organized 850+ fields into grouped tabs and designed high-fidelity flows in Figma.
For Systech’s Hawkeye serialization product, I researched user needs across pharmaceutical supply-chain roles and designed clearer product-status and transaction-event views. Standardized layouts and data tables brought consistency across modules.
At Azentio, I established UX capability across fintech products and built scalable design systems and workflows. For AZ1 New Gen Lending, I simplified onboarding, loan simulation, and KYC through progressive disclosure.
Across roles at Extentia (Merkle/Dentsu), Calsoft, Mindbody, Fiserv, and Capgemini, I worked on service design, enterprise banking, cloud and infrastructure products, and UX strategy. My work has included accessible payment workflows, product modernization, and design systems.
