yousef elhattab
@yousefelhattab
Cloud Support Engineer at Concentrix supporting Azure services and troubleshooting complex cloud issues.
EgyptWhat I'm looking for
At Concentrix, I deliver advanced support for Azure services, troubleshooting complex issues and supporting secure, scalable cloud environments.
I collaborate with engineering teams to resolve complex technical cases and improve cloud performance, reliability, and customer experience.
After completing the Dev-Ops and Automation Program at National Telecommunication Institute (NTI), I graduated in Electronics and Communications Engineering from Higher Institute of Engineering and Technology in New Damietta. I’m building my career in cloud and DevOps, backed by Microsoft Azure and AWS certifications.
Experience
Work history, roles, and key accomplishments
•Deliver advanced support for Azure services, troubleshooting complex issues and supporting secure, scalable cloud environments.
•Collaborate with engineering teams to resolve complex technical cases and improve cloud performance, reliability, and customer experience.
Dev-Ops and Automation Program
Education
Degrees, certifications, and relevant coursework
Microsoft
Microsoft Certified: Azure Administrator Associate
Sep 2026 · Expires Sep 2027
Higher Institute of Engineering and Technology in New Damietta
Bachelor's degree, Electronics and Communications Engineering
2019 - 2024
Graduated as the 5th of class 2024
Amazon Web Services (AWS)
AWS Certified Cloud Practitioner
Nov 2024 · Expires Nov 2027
Cisco
Introduction to Data Science
Jun 2024
National Telecommunication Institute (NTI)
2023 - 2023
- CCNA v7 (Online Course)
Coursera
Computer Programming
Online non-credit course authorized by Meta and offered through Coursera
Cisco
CCNA: Switching, Routing, and Wireless Essentials
May 2023
Cisco
CCNA: Introduction to Networks
Mar 2023
Cisco
IT Essentials
Nov 2022
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Salary expectations
Social media
Job categories
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