Amel Ballalou
@amelchafi
Skilled Virtual Assistant with 7 years of HR and admin experience.
What I'm looking for
I am a dedicated Virtual Assistant and HR professional with over 7 years of experience, including remote work. My expertise spans customer service, scheduling, data entry, office management, and executive support. I pride myself on my ability to multitask effectively and maintain high standards of organization and communication.
Throughout my career, I have successfully managed administrative tasks, provided HR support, and enhanced client satisfaction through effective sales techniques. My proficiency in Microsoft Office and CRM systems has allowed me to streamline processes and improve efficiency in various roles. I am fluent in Arabic, French, and English, which enables me to communicate effectively with diverse teams and clients.
Experience
Work history, roles, and key accomplishments
General Administration & Sales Assistant
SARL Centre Expertise
Mar 2022 - Present (3 years 5 months)
Managed administrative tasks including database creation and document preparation. Provided customer service and sales support to enhance client satisfaction and retention.
Accounting Assistant
Sarl PreformsPet
Nov 2020 - Present (4 years 9 months)
Oversaw the financial status of clients, including balance confirmation and ledger management. Prepared and processed invoices, ensuring timely debt collection and accurate financial records.
Virtual Assistant
Freelancer
May 2020 - Present (5 years 3 months)
Provided virtual assistant services including remote recruiting, job application management, and data entry. Created PowerPoint presentations and simple logos, managed emails, and offered customer support.
Executive Assistant
Sarl Dek-in-san
Oct 2019 - Present (5 years 10 months)
Provided high-level administrative support to executives, managing calendars, scheduling meetings, and coordinating travel arrangements. Prepared executive reports, presentations, and handled confidential documentation.
Administrative & Sales Assistant
Ayadi Truck Parts
Mar 2019 - Present (6 years 5 months)
Managed daily administrative operations, including scheduling, payroll processing, and staff coordination. Handled customer data entry, maintained sales records, and processed transactions.
Administrative Assistant
EURL Desing & Architecture Office
Dec 2017 - Present (7 years 8 months)
Coordinated daily administrative tasks, including document translation, filing, classification, and archiving. Managed the director’s schedule, organized meetings, and handled staff planning to ensure smooth operations.
Education
Degrees, certifications, and relevant coursework
University Oran 2 - Mohamed Ben Ahmed
Master of Science, Management Economics
2014 - 2016
Specialized in Quantitative Techniques and Applied Economics. Gained advanced knowledge in economic management and analytical methods.
University Oran 2 - Mohamed Ben Ahmed
Bachelor of Science, Economics
2011 - 2014
Focused on Engineering in Economics. Developed foundational understanding of economic principles and their application.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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