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Yolanda Monaco

@yolandamonaco

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HR assistant at State University of Minas Gerais (UEMG), preparing institutional reports and verifying records.

Brazil

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At State University of Minas Gerais (UEMG), I support the Vice Director with administrative tasks and organize institutional records. I prepared, proofread, and formatted a 2024/2025 institutional report to ABNT standards.

I also verified bibliographic references for a full course project line by line for accuracy.

At Estante Mágica, I maintained customer records across systems and supported document organization and routine communications. At SM Services, I supported international clients across time zones and managed data and workflows in HubSpot, Salesforce, and RD Station.

As a freelance audiovisual producer and communications manager, I deliver projects independently and on deadline for small brands, including Doce Fumaça. I use Adobe tools, Canva, and CapCut to produce audiovisual work and manage communications and content calendars.

Experience

Work history, roles, and key accomplishments

Current

Administrative Intern

Current

State University of Minas Gerais (UEMG)

Jan 2026 - Present (9 months)

Support the Vice Director with administrative tasks, organizing documents, digital files and institutional records. Prepared, proofread and formatted a complete 2024/2025 institutional report to ABNT standards.

Records Management Documentation Preparation Proofreading ABNT Microsoft Office Google Workspace

Current

Freelance Audiovisual Producer and Communications Manager

Current

Self-employed

Jan 2020 - Present (6 years 9 months)

Deliver audiovisual projects independently and on deadline using Adobe tools, Canva and CapCut. Manage communications, content calendar and audiovisual production for small brands, including Doce Fumaça.

Adobe Canva Capcut Content Calendar Communications Management Audiovisual production

CRM and Administrative Intern

Estante Mágica

Mar 2026 - Jun 2026 (3 months)

Maintained customer records across systems, keeping data entry accurate and up to date. Supported daily administrative tasks, including document organization and routine communications.

CRM Data Entry Document Organization Communication Skills

Back Office Intern

SM Services

Mar 2025 - Dec 2025 (9 months)

Supported international clients as a back office assistant, coordinating communication across multiple time zones. Managed client data and workflows in HubSpot, Salesforce and RD Station.

HubSpot Salesforce RD Station Data Entry Spreadsheets Excel AI Tools Time zone Coordination