Yesha Lazaro

I’m a detail-oriented Virtual Assistant and bookkeeper with experience managing financial records, coordinating patient appointments, processing insurance, and maintaining accurate documentation. I deliver accurate, confidential, and efficient support while adapting quickly to new systems and workflows.

In my bookkeeping work, I managed financial records for a construction company using Xero—tracking invoices, expenses, and payments. I organized financial documents and collaborated with the team using Google Workspace to keep records accurate and up to date.

As a Medical Virtual Assistant, I used Epic EMR/EHR systems for patient records, scheduling, documentation, and administrative support while maintaining HIPAA compliance. I also bring strong customer-facing experience from Customer Service Representative roles handling inquiries, concerns, and complaints through multiple communication channels.