Yasmine Hashem

Developed and configured HR management workflows using Google AppSheet and Odoo. Analyzed HR and operational requirements and translated them into structured digital workflows and system configurations.

Evaluated and annotated educational content to support AI model training and quality improvement. Reviewed questions and responses for accuracy, completeness, and compliance with project guidelines.

Conducted Medicare call audits to ensure alignment with regulatory, carrier, and company compliance standards. Evaluated agent performance using structured compliance criteria and identified violations, risks, and process gaps.

Supported implementation activities and demos for Microsoft Dynamics 365 Finance & Operations across Procurement, Sales, and Inventory modules. Analyzed business requirements and translated them into clear system processes and functional workflows.

Developed and deployed Canvas and Model-Driven applications using Microsoft Power Apps. Customized user interfaces and built workflows to improve user experience and operational efficiency.

Developed APIs, controllers, and endpoints for efficient data handling. Connected applications to SQL Server and performed CRUD operations.

Bachelor of Science in Computer Science from the Lebanese American University, completed from 2021 to 2024.

Earned the SQL (Basic) certification from HackerRank.

Earned the SQL (Intermediate) certification from HackerRank.