Yasmine Achour

Managed client inquiries and resolved service issues through clear, respectful communication. Documented concerns and organized information while applying active listening, de-escalation, and culturally sensitive client interaction.

Provided accurate English-to-Arabic transcription, maintaining meaning, cultural context, formatting, and consistent terminology. Completed deadline-sensitive remote assignments independently while following confidentiality and producing precise written communication.

Designed and delivered English lessons covering vocabulary, pronunciation, reading, writing, and foundational communication skills. Adapted explanations to diverse learning needs to communicate information clearly and patiently.

Assisted with blood sample collection and analysis procedures under professional supervision while following hygiene protocols. Handled confidential records and maintained detail-oriented documentation to support accurate laboratory work.

Master’s degree focused on fauna and soil fauna diversity in agricultural systems in the Ouled Gacem and Sigus region. Conducted field research classifying insect species and performed soil analyses to evaluate relationships between soil health and faunal biodiversity.

Completed a 61-hour training on geomatics applied to the environment. Strengthened skills related to environmental data and applied geospatial methods.

Bachelor’s degree covering ecology, environmental science, biodiversity, environmental monitoring, and applied research methods. Included training in geographic information systems (GIS), remote sensing, and software proficiency in ArcGIS and ENVI.