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Yanga Tshatshu

@yangatshatshu

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Programme Coordinator at Wow Marketing Services, creating KPI dashboards and coordinating programme operations.

South Africa

Message

At Wow Marketing Services, I coordinate programme schedules, event logistics, budgets, and resources to keep deliverables on schedule. I also review claims and submissions against internal criteria and create monthly KPI reports and dashboards using Power BI and Excel.

Previously, as a Dialler Administrator at Icon AF, I configured and monitored dialler systems, reducing delivery delays by 15% through improved workflow setup. I also compiled operational reports and balanced real-time workload allocations.

Experience

Work history, roles, and key accomplishments

Current

Programme Coordinator

Current

Wow Marketing Services

Mar 2024 - Present (2 years 8 months)

Draft and manage programme schedules, plan event logistics, and track project budgets and resources. Serve as main point of contact for clients, internal teams, and participants, and create monthly KPI reports using Power BI and Excel.

Project Scheduling Event Planning Budget Tracking KPI Reporting Power BI Excel Client Coordination Compliance Review Data Management

Dialler Administrator

Icon AF

Jan 2022 - Jan 2024 (2 years)

Configured and monitored dialler systems for operational teams, reducing delivery delays by 15% through better workflow setup. Compiled daily operational and performance reports for upper management.

Dialer Configuration System Monitoring Workflow Optimization Reporting Performance Analysis Technical Support