Chanelle Alben
@chanellealben
Programme Coordinator with strong project administration, Agile facilitation, and stakeholder management skills.
South AfricaWhat I'm looking for
I am an experienced Programme Coordinator with a proven track record supporting business transformation, IT projects, and shared services across financial services organisations.
I manage project documentation, governance, budgets and trackers, coordinate Steerco and project workshops, and maintain repositories in MS Teams, SharePoint and Documentum.
I have led teams and administrative functions, updated scrum boards and project plans, and maintained timesheets, cost reporting and onboarding/offboarding processes to ensure operational continuity.
I hold certifications in Project Management, Scrum Master (Agile), Business and Systems Analysis, and facilitation, and I bring tenacity, strong stakeholder management and analytical problem-solving to every engagement.
Experience
Work history, roles, and key accomplishments
Programme Coordinator
Liberty Group
Aug 2020 - Present (5 years 5 months)
Provide programme and project administrative support for Business Transformation, maintain project documentation and dashboards, track risks/actions, and coordinate Steerco and stakeholder communications to ensure governance and timely delivery.
Project Administrator
Engen
Jun 2014 - Jun 2019 (5 years)
Supported Shared Services IT Project Managers with meeting coordination, minute-taking, documentation control, timesheet and financial administration, and maintenance of SharePoint and file repositories to enable project delivery.
Medway Claims Team Leader
Medway
Jun 2013 - May 2014 (11 months)
Led claims processing and new business loading, managed client enquiries and escalations, ensured claims payment within SLAs, and maintained quality control to reduce errors.
OLProject Administrator
Old Mutual Limited
Jan 2007 - Dec 2012 (5 years 11 months)
Provided project and operational administrative support for Shared Services, managed diaries, meetings, documentation, timesheets and financial reporting, and maintained team SharePoint and file repositories to support project execution.
Education
Degrees, certifications, and relevant coursework
VCVarsity College
Diploma, Project Management
Completed a Project Management Diploma focusing on project management principles and tools.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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