Wy Mm

I’m a detail-oriented data and operations professional with a Bachelor of Arts in English, focused on professional communication and linguistics. I bring a strong ability to manage high-volume information with speed and accuracy.

At Schindler Group, I managed and updated a database of 180+ residential and commercial clients with 100% accuracy. I coordinated and dispatched daily technical maintenance schedules for a team of technicians across multiple locations, while ensuring address verification and timely service updates between clients and the technical team.

I also handled high-priority documentation and bilingual correspondence in a fast-paced corporate environment. My work is guided by reliable execution, clear communication, and careful information processing—especially when multiple stakeholders depend on the same data.

I’m highly skilled with Microsoft Excel, Google Sheets, Gboard Shortcuts, and CRM platforms, and I use keyboard shortcuts and automation tools to maintain efficiency without sacrificing quality. I’m comfortable working in Android-based workflows, including split-screen multitasking and Personal Dictionary automation.