WGWilliam Githinji
@williamgithinji
Motivated software engineering student with experience in IT service delivery and a passion for tech
KenyaWhat I'm looking for
I am a driven and detail-oriented Informatics and Computer Science student at Strathmore University, with a strong track record of delivering projects efficiently under minimal supervision. My professional journey includes roles as a Software Developer and IT Service Delivery Analyst at Centum Investment PLC (Tier Data Limited), where I developed and maintained an in-house helpdesk system using Laravel and Microsoft Graph API, improving ticketing performance and data integrity.
In my role as an IT Service Delivery Intern, I provided first-line support for various IT systems, including servers, printers, and teleconferencing devices. I also led ICT projects, managed resources, and ensured seamless deployment of smart devices and systems. My technical expertise includes proficiency in frameworks like Laravel and Tailwind CSS, programming languages such as JavaScript and PHP, and cloud services like Azure.
I am passionate about leveraging technology to drive organizational success and am eager to further develop my technical skills in a dynamic professional environment. I am committed to maintaining high standards and contributing meaningfully to IT initiatives that enhance operational efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Software Developer
Centum Investment PLC
Jan 2024 - Jun 2024 (5 months)
Collaborated on developing and maintaining an in-house helpdesk system using Laravel and Microsoft Graph API. Revamped and maintained Centum Real estate websites using WordPress, managed IT assets through an asset management website, and ensured server infrastructure uptime with cPanel and NGINX.
IT Service Delivery Intern
Centum Investment PLC
Feb 2023 - Jan 2024 (11 months)
Provided first-line support, overseeing installation and maintenance of IT systems. Analyzed IT infrastructure for improvements and coordinated ICT projects, ensuring quality standards and client satisfaction.
Primary School Teacher
Buru Buru 1 Primary School
Jan 2020 - Mar 2020 (2 months)
Set up school desktops for computer students, created the school timetable, and provided support in teaching Science and Mathematics to senior primary students.
Education
Degrees, certifications, and relevant coursework
SUStrathmore University
Bachelor in Informatics and Computer Science, Informatics and Computer Science
2018 -
Activities and societies: Passionate about leveraging technical expertise to drive value and contribute to organizational success.
I am a motivated and results-driven Informatics and Computer Science student at Strathmore University, with a proven track record of delivering projects on time, under minimal supervision, and with high attention to detail.
Njiiri High School
Kenya Certificate of Secondary Education, General Education
2014 - 2017
Grade: B
Completed secondary education with a focus on sciences, achieving a grade of B in the Kenya Certificate of Secondary Education (KCSE).
Happyland Preparatory School
Kenya Certificate of Primary Education, General Education
2006 - 2013
Grade: 412
Completed primary education with a focus on foundational subjects, achieving a score of 412 in the Kenya Certificate of Primary Education (KCPE).
Availability
Location
KenyaAuthorized to work in
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