William GithinjiWG
Open to opportunities

William Githinji

@williamgithinji

Motivated software engineering student with experience in IT service delivery and a passion for tech

Kenya

What I'm looking for

Seeking to gain hands-on experience in IT, further develop technical skills, and make a meaningful impact in a dynamic environment.

I am a driven and detail-oriented Informatics and Computer Science student at Strathmore University, with a strong track record of delivering projects efficiently under minimal supervision. My professional journey includes roles as a Software Developer and IT Service Delivery Analyst at Centum Investment PLC (Tier Data Limited), where I developed and maintained an in-house helpdesk system using Laravel and Microsoft Graph API, improving ticketing performance and data integrity.

In my role as an IT Service Delivery Intern, I provided first-line support for various IT systems, including servers, printers, and teleconferencing devices. I also led ICT projects, managed resources, and ensured seamless deployment of smart devices and systems. My technical expertise includes proficiency in frameworks like Laravel and Tailwind CSS, programming languages such as JavaScript and PHP, and cloud services like Azure.

I am passionate about leveraging technology to drive organizational success and am eager to further develop my technical skills in a dynamic professional environment. I am committed to maintaining high standards and contributing meaningfully to IT initiatives that enhance operational efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

CP

Software Developer

Centum Investment PLC

Jan 2024 - Jun 2024 (5 months)

Collaborated on developing and maintaining an in-house helpdesk system using Laravel and Microsoft Graph API. Revamped and maintained Centum Real estate websites using WordPress, managed IT assets through an asset management website, and ensured server infrastructure uptime with cPanel and NGINX.

CP

IT Service Delivery Intern

Centum Investment PLC

Feb 2023 - Jan 2024 (11 months)

Provided first-line support, overseeing installation and maintenance of IT systems. Analyzed IT infrastructure for improvements and coordinated ICT projects, ensuring quality standards and client satisfaction.

BS

Primary School Teacher

Buru Buru 1 Primary School

Jan 2020 - Mar 2020 (2 months)

Set up school desktops for computer students, created the school timetable, and provided support in teaching Science and Mathematics to senior primary students.

Education

Degrees, certifications, and relevant coursework

Strathmore University logoSU

Strathmore University

Bachelor in Informatics and Computer Science, Informatics and Computer Science

2018 -

Activities and societies: Passionate about leveraging technical expertise to drive value and contribute to organizational success.

I am a motivated and results-driven Informatics and Computer Science student at Strathmore University, with a proven track record of delivering projects on time, under minimal supervision, and with high attention to detail.

NS

Njiiri High School

Kenya Certificate of Secondary Education, General Education

2014 - 2017

Grade: B

Completed secondary education with a focus on sciences, achieving a grade of B in the Kenya Certificate of Secondary Education (KCSE).

HS

Happyland Preparatory School

Kenya Certificate of Primary Education, General Education

2006 - 2013

Grade: 412

Completed primary education with a focus on foundational subjects, achieving a score of 412 in the Kenya Certificate of Primary Education (KCPE).

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William Githinji - Software Developer - Centum Investment PLC | Himalayas