At Melitta Professional Coffee Solutions USA & Canada, I led analytics and business intelligence initiatives across sales, service, inventory, finance, and customer operations. My dashboards, KPI reporting, and forecasts helped leadership assess performance and make decisions.
I automated an inventory forecasting solution using historical demand, seasonality, and lead times, improving forecast accuracy by approximately 80%. I also streamlined reporting with SQL, VBA, Excel, and Access.
For a major national bookseller and café audit analysis, I reconciled service, ERP, and billing records and developed automated validation and PDF documentation workflows. The work processed more than 100,000 service records and helped prevent a multi-million-dollar financial recovery claim.
Earlier, as President / CEO at Lawgraphics, Inc., I managed business operations and client reporting. At Lawcomputing, Inc., I built automated reporting solutions and a time-tracking and billing system; I’m also exploring generative AI tools to support analysis and reporting.
