At Outlier AI / Aether, I perform A/B audio comparisons, assessing quality against evaluation rubrics. I previously completed speech evaluation tasks, including transcript markup and rubric-based quality assessment.
At Concentrix - Fastweb, I provided technical and administrative support for fixed-line and mobile services, handled inbound enquiries, and presented targeted sales offers. At Konecta - Allianz Direct, I helped customers with their enquiries and requests.
Earlier, I maintained websites and e-commerce databases, including building a salon website with a database, site structure, and hosting setup. My experience also includes back-office quality checks, contract processing, and customer data management.
