Looking for a job

Gianluca User

@gianlucauser1

AI Quality Analyst at Scale AI’s Outlier platform, evaluating Italian speech-to-speech models and documenting evidence-based findings.

Italy

Message

What I'm looking for

I’m looking for a Data Analyst or Data Engineer role where my development background lets me work with data at the source, not only downstream.

At Scale AI’s Outlier platform, I evaluate Italian-language speech-to-speech AI models through live arena testing. I assess naturalness, utility, conversational dynamics, audio quality, and overall preference, then document evidence from individual conversation turns.

At Vidyasoft s.r.l., I developed business logic and RESTful APIs using Python and Go, and worked across the software lifecycle through production deployment. I’m now transitioning into data analytics, building on my SQL and Python background and my project analyzing Serie A seasons using FBref data.

Experience

Work history, roles, and key accomplishments

Current

AI Quality Analyst

Current

Scale AI

Jul 2026 - Present (3 months)

Evaluated Italian-language speech-to-speech AI models through live arena testing protocols, assessing five qualitative dimensions and documenting justifications in English. Achieved an average QA score of 3.85 against a target of 2.00 across 45+ reviews.

AI model evaluation Qualitative Analysis Technical Writer Prompt Engineering

Software Developer

Vidyasoft s.r.l.

Jan 2026 - May 2026 (4 months)

Designed and implemented business logic and RESTful APIs using Python and Go, managing the full software lifecycle in a cloud-native environment. Built and maintained CI/CD pipelines with Jenkins and deployed microservices on Kubernetes.

Python Go REST APIs CI CD Jenkins Kubernetes Cloud Native Development

Call Center Operator

Planet Group s.r.l.

Aug 2017 - Oct 2019 (2 years 2 months)

Entered, updated, and monitored information across corporate databases and CRM systems, consistently meeting qualitative and quantitative targets. Provided tier-1 technical and commercial support, analyzing and resolving user issues.

Data Management CRM Problem Solving Customer Support

Education

Degrees, certifications, and relevant coursework

Google

Google Data Analytics Professional Certificate, Data Analytics

In progress in 2026, covering data cleaning, SQL, exploratory analysis, data visualization, and fundamentals of R.

ITS Academy Apulia Digital

Higher Technical Diploma, Software Development

2024 - 2026

Grade: 107/110

Higher Technical Diploma in Software Development with final grade 107/110, covering database management, software engineering, backend and API development, cloud computing, and web development.