Open to opportunities

Wairimu Ngatiri

@wairimungatiri

Message

Dynamic marketing professional specializing in events and community engagement.

Kenya

Message

What I'm looking for

I seek a role that fosters creativity and community impact, with opportunities for growth.

I am an innovative entrepreneur and marketing officer with a passion for creating memorable experiences through event planning and curation. Currently, I run my own events business along Kenya's beautiful coastline, where I specialize as a DJ, MC, and songwriter. My ability to leverage social media has significantly enhanced my brand visibility, allowing me to connect with diverse audiences and deliver personalized experiences.

Previously, I served as a Marketing Officer at United Bank for Africa (UBA) Kenya, where I executed strategic social media campaigns and managed branding initiatives that strengthened the bank's corporate reputation. My experience as a Customer Fulfillment Agent honed my skills in customer support, ensuring client satisfaction through efficient communication. I also have a strong background in youth engagement, having worked with Rafikistry to promote holistic wellbeing among young people through impactful campaigns and community outreach.

Experience

Work history, roles, and key accomplishments

Current

Entrepreneur, Events Planning and Curation

Current

Self-employed

Dec 2023 - Present (1 year 9 months)

Curated exclusive events along Kenya’s coastline, delivering personalized and vibrant experiences. Specialized as a DJ, MC, and songwriter across diverse music genres, leveraging social media to build brand visibility and attract attendees.

Event Planning Curators Social Media Marketing Canva

Marketing Officer

United Bank for Africa (UBA) Kenya

Apr 2023 - Present (2 years 5 months)

Executed strategic social media campaigns to drive engagement and brand visibility. Partnered with stakeholders to deliver programs such as the PACEMAKERS reading initiative, managing branding, CSR, and event planning to enhance corporate reputation.

Social Media Marketing Stakeholder Management Branding CSR Event Planning Public Relations

Customer Fulfillment Agent

United Bank for Africa (UBA) Kenya

Jun 2022 - Present (3 years 3 months)

Delivered multi-channel customer support via social media, calls, chats, and emails. Resolved client issues efficiently, improving retention and satisfaction, and streamlined support processes for improved response times.

Customer Support Customer Retention Process Improvement

Youth Programs Officer

Rafikistry

Feb 2020 - Present (5 years 7 months)

Managed campaigns for “Sebuleni” (mental health) and “Camp Ibuka” (art therapy for children). Collected and analyzed program data to improve outreach strategies, and coordinated volunteers, schedules, and budgets for youth initiatives.

Campaign Management Data Analysis Program Evaluation Volunteer coordination Budget Management Visual Storytelling Youth Engagement

Community Health Worker

Polyclinic Hospital, Naivasha

Feb 2019 - Present (6 years 7 months)

Provided health education and built trust within underserved communities. Supported families through communication and progress documentation.

Health Education Community Engagement Communication Documentation Community Health

Education

Degrees, certifications, and relevant coursework

Google Africa

Certification, Digital Marketing

2023 - 2023

Completed a Digital Marketing Certification from Google Africa. Acquired skills in various aspects of digital marketing.

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Community Development and Environment

2015 - 2019

Studied Community Development and Environment at Jomo Kenyatta University of Agriculture and Technology. Gained knowledge in community engagement and environmental sustainability.