V L
@vl01
I streamline healthcare billing, credentialing, authorizations, and patient access across clinical settings.
United StatesWhat I'm looking for
I’ve supported healthcare operations across Retina Consultants of Oklahoma, Community Hospital, AMN Healthcare, and physical therapy clinics, helping patients access treatment while keeping billing, authorizations, and records accurate.
At Retina Consultants of Oklahoma, I conducted benefits investigations, secured prior authorizations, enrolled eligible patients in assistance programs, and coordinated specialty medication orders to reduce treatment delays.
I’ve managed revenue-cycle work using WebPT and Kareo, including claims resolution, accounts receivable recovery, payment posting, EOB/EOR reconciliation, insurance verification, and collections.
Across roles supporting as many as seven clinics, I’ve handled provider credentialing, intake, office operations, payroll, compliance, and patient communication with a strong focus on timely care and efficient workflows.
Experience
Work history, roles, and key accomplishments
Specialty Medication Authorization Liaison
Retina Consultants of Oklahoma
Jun 2024 - Jul 2025 (1 year 1 month)
Conducted benefits investigations and secured prior authorizations for specialty medications. Coordinated with physicians and patients to ensure timely access and enrollment in assistance programs.
Insurance Specialist
Community Hospital
May 2021 - May 2022 (1 year)
Verified insurance benefits and calculated out-of-pocket expenses for surgical procedures. Streamlined billing processes and addressed patient inquiries to enhance satisfaction.
Supported healthcare professionals with credentialing for a statewide strike, ensuring compliance with California regulations.
Medical Billing Specialist
Pagnani Physical Therapy
Jan 2021 - May 2021 (4 months)
Managed billing operations using Kareo and WebPT, ensuring timely reimbursement. Recovered outstanding accounts receivable and reconciled EOB/EORs.
Office Manager
Therapy in Motion
Oct 2019 - Feb 2020 (4 months)
Directed front office operations including scheduling and patient communications. Managed payroll processes for PT techs and therapists.
Managed patient intake, insurance verification, and authorizations. Improved payment collection rates and provided support for billing and scheduling inquiries.
Intake Supervisor
EOB Services
Sep 2014 - Jun 2018 (3 years 9 months)
Oversaw intake processing for seven physical therapy clinics, ensuring timely documentation. Coordinated credentialing and re-credentialing for providers.
Intake / Credentialing / Billing
EOB Services
Sep 2014 - Apr 2017 (2 years 7 months)
Managed new patient intake and processed insurance verifications and authorizations. Credentialed providers and resolved billing issues.
Front Office Manager
Optimal Rehab
Jan 2014 - Sep 2014 (8 months)
Led front office operations including scheduling, intake, and insurance verification. Implemented a new billing computer system and managed invoicing.
Intake Coordinator / Billing / Posting
Human Performance Center 2 PLLC
Jan 2011 - Jan 2014 (3 years)
Verified and obtained authorizations for treatment and managed new patient onboarding. Handled billing, collections, and business office operations for multiple clinics.
Education
Degrees, certifications, and relevant coursework
Wright Business School
Administrative Medical Assistant Diploma, Medical Assisting
2006 - 2006
Completed a diploma program in Administrative Medical Assisting in 2006.
Westmoore High School
High School Diploma, General Studies
Earned a high school diploma in May 2002.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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