At Holiday Inn Club Vacations, I build and deploy end-to-end ML and LLM solutions on Azure. I own the Owner Upgrade XGBoost model, which prioritizes marketing and sales outreach across the active IHG Rewards customer base.
I shipped Natural Language-to-SQL applications using Azure OpenAI and LangGraph, helping non-technical users query enterprise data in plain English and receive narrative insights and Plotly visualizations. I also built a GPU-based customer-feedback sentiment pipeline with Hugging Face Transformers and PyTorch.
My background spans data engineering, analytics, and business intelligence at Amazon, Convosight Analytics, Huawei Technologies, and Elula Tech. I lead a team of four and drive AI/ML delivery from feature engineering and model development through production deployment.
