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Vineeta Govindhan Kutty Menon

@vineetagovindhankutt

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Cloud Delivery Manager at Kyndryl managing Bank of America’s Azure infrastructure delivery and major incident response.

Singapore

Message

At Kyndryl, I manage Azure infrastructure service delivery for Bank of America, covering service stability, change activities, and production and disaster recovery operations. I also coordinate technical teams and lead major incident response and problem management.

Previously at Kyndryl and IBM, I delivered cloud onboarding and infrastructure transformation programs for enterprise clients. At IBM, I supported migrations of more than 1,000 virtual machines and infrastructure workloads with zero critical incidents and zero downtime.

Experience

Work history, roles, and key accomplishments

Current

Technical Delivery Manager

Current

Kyndryl

May 2022 - Present (4 years 4 months)

Managed end-to-end Azure infrastructure service delivery for Bank of America, ensuring SLA adherence and service stability. Led SEV1/SEV2 major incidents, change activities, and service governance.

Azure Infrastructure Management Incident Management Change Management SLA Management Stakeholder Management Problem Management Monitoring Security DevOps

Sr. Cloud Consultant (AWS) / Cloud Project Manager

Kyndryl

Sep 2020 - Apr 2022 (1 year 7 months)

Led end-to-end onboarding of Fortune 500 clients onto AWS, Azure, and GCP, ensuring governance, security, and compliance frameworks. Collaborated with AWS Solutions Architects to develop high-availability architectures.

AWS Azure GCP Cloud Onboarding Governance Security Compliance Architecture AutoScaling Multi AZ

Delivery & Infrastructure Manager

IBM

Sep 2015 - Aug 2020 (4 years 11 months)

Led complex modernization initiatives in agile methodology for prominent US clients, resulting in a 30% increase in business through client referrals. Managed infrastructure transformation, data center migrations, and patch programs.

Agile VMWare V Motion OS Patching Virtualization Data Center Migration Change Management Release Management Infrastructure Management

Delivery Lead

IBM India Pvt Ltd

Dec 2010 - Sep 2015 (4 years 9 months)

Led digital delivery and transformational initiatives for leading US clients, resulting in a 70% improvement in market and process stability. Managed a team of project managers, business analysts, and change managers.

Digital Transformation Program Management Agile Jira Stakeholder Management M&A Training

Process Executive

Infosys Pvt Ltd

Jun 2005 - Nov 2010 (5 years 5 months)

Maintained accurate records of claims and related activities. Improved staff efficiency by 15% by facilitating training for 100 claims employees and stakeholders.

Claims Processing Adjudication Training Quality Assurance French