vince mutero
@vincemutero
Analytical chemist blending pharmaceutical quality control and customer-focused banking operations.
What I'm looking for
I am an analytical chemist with hands-on experience in pharmaceutical production and quality control, complemented by practical experience in front- and back-office banking operations. I consistently deliver accurate testing, maintain rigorous documentation, and uphold GMP and ISO standards.
At Regal Pharmaceuticals and Nisafi Brands I performed routine and advanced analyses — including Karl Fischer titration, melting point determinations, optical rotation, and stability testing — contributing to zero non-conformances in critical batches and improved product release confidence.
I am customer-focused and process-driven, having reduced data backlogs by over 70% at Cooperative Bank and mentored new hires to improve team efficiency. I seek to contribute technical expertise, operational excellence, and strong communication to a quality or analytical role.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Zaribee Kenya Ltd
Feb 2025 - Dec 2025 (10 months)
Assisted customers through onboarding, document verification and motorcycle dispatch processes, improving response times and maintaining accurate records to ensure smooth contract acquisition and service delivery.
Quality Control Analyst
Nisafi Brands
Jul 2023 - Sep 2024 (1 year 2 months)
Performed chemical and physical analyses on raw materials and finished detergent and soap products, achieving zero non-conformances in critical batches and ensuring compliance with ISO and regulatory standards.
Bank Graduate Clerk
Cooperative Bank of Kenya
Mar 2021 - May 2023 (2 years 2 months)
Managed customer account data entry and KYC documentation, reducing data capture backlog by over 70% and mentoring new hires to improve team efficiency and onboarding time by 30%.
Quality Control Analyst
Regal Pharmaceuticals Ltd.
Jan 2018 - Dec 2020 (2 years 11 months)
Conducted routine product and raw material quality audits and analytical tests (Karl Fischer, melting point, optical rotation), prepared SOPs and maintained GMP-compliant documentation to support product release.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Analytical Chemistry
2013 - 2017
Grade: Second Class Honors (Upper Division)
Completed a Bachelor's degree in Analytical Chemistry with Second Class Honors (Upper Division).
Kianyaga High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
2009 - 2012
Grade: A Minus
Completed Kenya Certificate of Secondary Education (KCSE) with an A- grade.
Availability
Location
Authorized to work in
Job categories
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