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@victoriareuben
Passionate media professional focused on social change and empowerment.
I am a dedicated media professional with a strong background in Theatre and Media Arts, complemented by extensive experience in administrative roles and project management. My career has been driven by a commitment to using media as a tool for social change, particularly in promoting peace, community rehabilitation, and girl child empowerment.
Throughout my career, I have held various positions that have honed my skills in script writing, content creation, and client relations. As the Managing Director of Vickyben Global Concept Enterprise, I have successfully developed customer service models that enhance client satisfaction and foster loyalty. My previous roles in dental clinics have equipped me with the ability to manage front desk operations effectively, ensuring smooth communication and efficient service delivery.
I am passionate about leveraging my skills in media and administration to drive impactful projects and initiatives. My goal is to continue making a difference in communities through innovative media strategies and collaborative efforts.
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Work history, roles, and key accomplishments
Vickyben Global Concept Enterprise
Sep 2023 - Present (2 years 2 months)
Created a customer service model to ensure customer satisfaction, resulting in increased loyalty and repeat business. Cultivated strong working relationships with internal teams such as marketing, finance, legal, and operations. Provided direction and mentorship to junior staff members on how best to meet their performance goals.
Excel Specialist Dental Clinic & Implant Services
Feb 2023 - Aug 2023 (6 months)
Oversaw the registration and documentation of clients and patients details. Ensured a mutual flow of communication between management and all other teams. Handled all incoming calls and managed client follow-up for appointments.
Dazzle Dental Clinic Ltd
Feb 2022 - Jan 2023 (11 months)
Managed the registration and documentation of clients and patients details. Ensured accurate and proper billing and documentation of claims. Mediated between Health Maintenance Organizations (HMOs) and private organizations with the clinic.
Kim and Crest Dental Clinic and Maxillofacial Surgery Ltd.
Mar 2021 - Jan 2022 (10 months)
Oversaw and developed marketing campaigns and promotional activities. Conducted research and analyzed data to identify and define target audiences. Organized events and outreaches while monitoring performance.
NiSCE Initiative Foundation
Nov 2019 - Feb 2021 (1 year 3 months)
Provided effective administrative support for all teams and departments. Reviewed and implemented organizational logistics movement, including travel plans and vehicle movement. Assisted with monitoring, reviewing, and verifying Purchase Request Forms (PRFs) and Purchase Orders (POs).
Government Secondary School Kachia
Oct 2018 - Oct 2019 (1 year)
Supported children with learning using the Federal government approved curriculum, focusing on Mathematics, English, Reading, Writing, and theatre arts. Provided extra help to children with special needs using drama, songs, and poems. Helped to develop learning activities and adapted materials to aid learning.
Nasarawa Broadcasting Service (NBS 97.1fm)
Apr 2016 - Sep 2018 (2 years 5 months)
Developed scripts for online plays and other media works. Engaged with production script writing and production voicing. Actively participated in radio drama programs, radio commercials, and documentaries on various projects.
DV Worx Studios
Jan 2016 - Mar 2016 (2 months)
Responsible for procurement and utilization of stage and studio equipment. Conducted all studio sessions efficiently and effectively. Edited pictorial and video works for effective service delivery.
Praise Academy
May 2015 - Dec 2015 (7 months)
Provided practical theatre education to children using poems, dance, drama, and songs. Developed teaching assessment methods and conducted assessments to determine the effectiveness of theatre education. Assisted with general administrative duties of the school.
National Orientation Agency (NOA)
Jan 2015 - Apr 2015 (3 months)
Organized all media activities for general elections. Oversaw photography and pictorial development of general activities. Monitored and developed content slides for general program activities.
Degrees, certifications, and relevant coursework
B. A. Theatre and Media Arts, Theatre and Media Arts
Obtained a Bachelor of Arts in Theatre and Media Arts from Federal University Lafia, Nasarawa State. The program provided a comprehensive understanding of theatre and media, preparing for diverse roles in the industry.
Diploma in Computer Utilization and Desktop Publishing (CUDP), Computer Utilization and Desktop Publishing
Completed a Diploma in Computer Utilization and Desktop Publishing at Salyna Computer Training Institute. Gained proficiency in computer applications and desktop publishing skills.
The West African Examination Council (WAEC), General Studies
Obtained the West African Examination Council (WAEC) certificate from St. John's Secondary School. This qualification signifies completion of secondary education.
First School Leaving Certificate (FSLC), General Studies
Received the First School Leaving Certificate from Sharp Brains Academy. This certificate marks the completion of primary education.
Software and tools used professionally
You can contact Victoria and 90k+ other talented remote workers on Himalayas.
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