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Victoria Omolegie

@victoriaomolegie

Customer support and PSW professional delivering empathetic client care, scheduling, and accurate documentation.

Zimbabwe
Message

What I'm looking for

I’m looking for roles where I can support clients with empathy, handle scheduling and documentation accurately, and resolve concerns efficiently. I thrive in remote-first teams that value professionalism, confidentiality, and clear communication.

I’m a customer-focused support professional with a strong healthcare background, combining empathy, professionalism, and attention to detail to help clients feel heard and cared for. As a Part-time Personal Support Worker (PSW), I supported bathing, dressing, grooming, mobility, and feeding, while administering medications, monitoring vital signs, and maintaining documentation.

I also bring hands-on administrative and community support experience from Choice Enterprises, where I assisted with appointment scheduling, record keeping, and customer communication. I’m skilled at communicating clearly through phone, email, and digital platforms, resolving concerns efficiently, and staying reliable in fast-paced environments—always protecting confidentiality and aiming for positive, remote-first customer experiences.

Experience

Work history, roles, and key accomplishments

GO

Personal Support Worker

George Olusegun

Apr 2021 - Mar 2023 (1 year 11 months)

Provided personal support including bathing, dressing, grooming, mobility, feeding, and companionship while following individualized care plans. Administered medications, monitored vital signs, and completed documentation to support client well-being.

Education

Degrees, certifications, and relevant coursework

CC

Clarion College

Caregiver Certification, Caregiving

2019 -

Completed a Caregiver certification (February 2019 to June 2019) associated with American Caregivers Association at Clarion College.

Babcock University logoBU

Babcock University

Bachelor's Degree in Accounting, Accounting

2019 - 2023

Earned a Bachelor’s Degree in Accounting from Babcock University from July 2019 to August 2023.

YC

Yorkdale Adult Learning Centre

Personal Support Worker (PSW) Certificate, Personal Support Work

Completed a Personal Support Worker (PSW) certificate program at Yorkdale Adult Learning Centre in Toronto, ON.

Tech stack

Software and tools used professionally

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