Victoria Denysova
@victoriadenysova
Dedicated technology professional with 12 years of impactful experience.
What I'm looking for
I am a dedicated and experienced technology professional with over 12 years of impactful experience in technical support, data integration, web development, and customer success. My journey has been marked by a proven ability to lead data integration projects and collaborate with cross-functional teams to deliver tailored solutions that maximize platform value.
Throughout my career, I have consistently demonstrated my commitment to providing top-notch customer service and building strong relationships with technical decision-makers. At Totango, I successfully led data integration projects, reducing the support queue by 80% and streamlining processes to enhance customer satisfaction. My technical expertise, combined with my adaptability and problem-solving skills, allows me to communicate complex concepts clearly to both technical and non-technical stakeholders.
Currently, I am diving into the world of DeFi as a Yield Farming Specialist, continuously learning and building my portfolio. I am passionate about leveraging my skills in blockchain technology and cryptocurrencies to drive innovation and success in the tech industry.
Experience
Work history, roles, and key accomplishments
Yield Farming Specialist
Yield Farming Coop
Apr 2025 - Present (7 months)
Currently immersed in the decentralized finance (DeFi) space, actively learning various tools and strategies to build and manage a diversified portfolio. Focused on understanding the intricacies of yield farming and its applications.
Customer Success Engineer
Totango
Nov 2023 - Jun 2024 (7 months)
Led data integration projects for customers, ensuring seamless data flow to enhance their experience and maximize platform value. Reduced the Integrations support queue by 80% within the first few months.
Technical Support Engineer
Onfleet
Mar 2021 - Sep 2023 (2 years 6 months)
Consistently achieved a CSAT score of 97% or above, demonstrating exceptional customer satisfaction. Contributed to the open-source Onfleet library by developing the PHPOnfleetAPI wrapper and a corresponding blog post.
Theme Support and Development Engineer
Kriesi.at
Mar 2017 - Feb 2021 (3 years 11 months)
Assisted thousands of small and medium businesses in building websites, significantly enhancing their online presence. Provided comprehensive theme support and development expertise.
Web Developer
3Shape
Mar 2014 - Dec 2016 (2 years 9 months)
Developed a responsive company website using Sitecore and ASP.NET, and maintained existing websites built with Umbraco CMS, .NET, and XSLT. Migrated data to new websites and developed internal tools for the marketing department.
PHP Developer
eMICT, Lostosoft LTD
Apr 2013 - Feb 2014 (10 months)
Contributed to building the company website and a separate online lotteries website, including integrations with third-party gaming providers and internal accounting systems. Developed various lottery and user account pages and performed extensive bug fixing.
PHP Developer
Ostin Company
Aug 2012 - Apr 2013 (8 months)
Participated in the development of a news portal, creating several modules such as an image gallery, video gallery, and a TV program module with external provider integration. Utilized a custom PHP framework and LAMP stack.
Web Developer
3Shape
May 2012 - Aug 2012 (3 months)
Worked on adding a localized version of the website to the 3Shape Dental website. Primarily utilized HTML and JavaScript for development tasks.
Bartender
Carnival Cruise Lines
May 2005 - May 2010 (5 years)
Provided excellent customer service and managed bar operations in a fast-paced environment. Handled cash transactions and maintained inventory.
Education
Degrees, certifications, and relevant coursework
Management Institute of Canada
MBA, Management
2008 - 2010
Completed a Master of Business Administration program, focusing on management principles and practices. Gained expertise in strategic planning, organizational leadership, and business operations.
National Aviation University
Bachelor's degree
2000 - 2004
Obtained a Bachelor's degree from National Aviation University, developing foundational knowledge in a specific field. Engaged in coursework and projects relevant to the chosen area of study.
Availability
Location
Authorized to work in
Job categories
Skills
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