Victoria copp

Completed desk-level reviews (DLR) and on-site compliance reviews. Reviewed new waiver provider applicants, policies, and procedures, approving or denying applications as appropriate.

Developed Shared Living contracts, manuals, and recruitment strategies for providers. Managed data entry into the Enterprise Information System (EIS) for service planning, authorizations, and reportable events.

Promoted independence through life skills training, employment preparation, and behavior support. Supported individuals in community participation and goal attainment.

Delivered in-home supports and taught daily living skills using person-centered approaches. Modeled coping strategies and provided crisis prevention supports.

Recruited and hired qualified DSPs, overseeing their delivery of services focused on increasing independence for adults with developmental disabilities. Established Individual Treatment Plans (ITPs) for DSP services and maintained funding authorizations in EIS.

Recruited and hired qualified Direct Support Professionals (DSPs) and oversaw their performance. Reviewed DSP documentation weekly to ensure services aligned with Individual Treatment Plans (ITPs) and authorized hours.

Developed individual support plans (ISPs) and managed authorization for service requests through KEPRO. Ensured annual paperwork was completed within regulated time frames.

Recruited and hired Daily Living Support Staff, conducting coaching and performance evaluations. Developed Individual Treatment Plans (ITPs) for DLS services and managed service authorizations through KEPRO.

Currently pursuing a Bachelor of Science in Mental Health and Human Services. This program focuses on developing skills to support individuals in various human service settings.

Completed an Associate of Applied Science Degree in Mental Health with MHRT-C certification. This program provided foundational knowledge and practical skills in mental health support.