victoria Anumbe
@victoriaanumbe
Organized electrical engineer with administrative and customer-service expertise in operations and protocol coordination.
What I'm looking for
I am an Electrical and Electronic Engineering graduate with hands-on experience in administrative operations, technical support, and customer service. I combine technical training with strong organizational skills to ensure smooth corporate processes and reliable protocol execution.
In my recent role as an Administrative Officer, I managed scheduling, correspondence, documentation, logistics, and interdepartmental coordination for company events and site activities. I supported protocol activities during visits and inspections while maintaining professional communications with partners.
Previously, as a Technical Unit Assistant, I provided technical support for inspections, maintenance, and reporting, helping the team adhere to safety and operational standards. As a Customer Service Representative, I handled inquiries, billing issues, and CRM-managed data to improve response times and customer satisfaction.
I bring excellent communication, leadership, multitasking, and problem-solving abilities, with experience in staff supervision, document management, inventory control, and implementing electronic filing systems. I am committed to service excellence and continuous improvement.
Experience
Work history, roles, and key accomplishments
Administrative Officer
Buffalo Crete Construction Ltd
Nov 2023 - Present (2 years 2 months)
Managed administrative operations including scheduling, correspondence, documentation, and logistics for company events and site inspections, ensuring efficient project coordination and protocol compliance.
Technical Unit Assistant
Mutual Benefits Assurance Plc
Oct 2020 - Aug 2022 (1 year 10 months)
Provided technical support for engineering and insurance operations, assisting with inspections, maintenance reporting, and technical documentation to maintain safety and operational continuity.
Customer Service Representative
Power Holding Company of Nigeria
May 2018 - Jan 2020 (1 year 8 months)
Handled customer inquiries, billing issues, and service requests using CRM tools, improving response times and customer satisfaction through effective cross-departmental coordination.
Education
Degrees, certifications, and relevant coursework
Michael Okpara University of Agriculture Umudike
Bachelor of Engineering, Electrical and Electronic Engineering
Completed a Bachelor of Engineering in Electrical and Electronic Engineering, graduating in 2023.
Gracewell Academy, Lagos State
West African Senior School Certificate, Secondary Education
Completed secondary education and obtained the West African Senior School Certificate in 2012.
Child World’s Nursery and Primary School, Lagos State
First School Leaving Certificate, Primary Education
Completed primary education and obtained the First School Leaving Certificate in 2006.
Availability
Location
Authorized to work in
Job categories
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