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Vibha Patro

@vibhapatro

Data analyst at Synchrony Financial who cut reporting turnaround by 80% with Tableau dashboards and SQL pipelines.

At SynchronyFinancial, I developed Tableau dashboards and improved SQL reporting pipelines, reducing reporting turnaround by 80%. I automated reporting for Amazon’s Private Label Credit Card and analyzed performance, risk, and customer trends.

I also analyzed daily test data that supported 15% growth in pre-qualification applications and a 10.8% monthly reduction in fraud. Root-cause analysis of payment issues, transaction declines, and credit-limit cases helped improve customer experience and PLCC ratings.

At MuSigma, I managed a team of 20 analysts delivering analytics and automation solutions for Bristol Myers Squibb. My work included real-world evidence analyses and dashboards that contributed to approximately $1.2M in annual revenue, as well as SQL and Spotfire dashboards that generated $1.44M in additional billing.

Experience

Work history, roles, and key accomplishments

Manager (Portfolio Credit)

Synchrony Financial

Jan 2023 - Mar 2026 (3 years 2 months)

Managed portfolio credit analytics for Amazon's Private Label Credit Card, leading initiatives in data cleaning, automation, and dashboarding. Reduced reporting turnaround by 80% and drove a 15% growth in pre-qualification applications while supporting a 10.8% monthly reduction in frauds.

SQL Excel Tableau ETL Data Analysis Dashboard Development KPI Reporting Process Automation Root Cause Analysis Fraud Analysis PROC SQL Stakeholder Management

Senior Data Analyst

MuSigma

Oct 2019 - Dec 2022 (3 years 2 months)

Led a team of 20 analysts delivering data-driven insights and automation for pharmaceutical client Bristol Myers Squibb. Delivered drug-vs-drug analyses and dashboards contributing to approximately $1.2M in annual revenue, and generated $1.44M in additional billing through key-metric dashboards.