At Novigo Solutions, I architect and deliver Agentic AI and Microsoft Copilot solutions across HR, ITSM, Legal, and Procurement. I designed and built an enterprise IT support agent for 1,000+ users, integrating ManageEngine, Oracle, and Active Directory; it reduced technician workload by 30% and manual effort by 50%.
I built an autonomous multi-agent recruitment platform to automate sourcing, screening, scheduling, and offer management. I also engineered a RAG knowledge assistant that retrieves contextual information across 1,000+ documents and related metadata.
I owned RAG architecture, evaluation, and optimization, improving retrieval quality through chunking, embeddings, hybrid search, and benchmarking. I also built an AI-powered legal document generation solution with Microsoft Office Add-ins, inline editing, and enterprise knowledge integration, speeding up document generation and approvals by more than 50%.
