At Nedbank, I drove design delivery for transactional and digital banking experiences, connecting customer needs with product strategy. I designed digital investment journeys for Fixed Deposits, Flexi Fixed Deposits, Call Deposits, and Notice Deposits, including cross-border transfer and payment considerations.
At Zensar Technologies, I translated user needs and business requirements into web and mobile design solutions for its Standardbank client. Earlier, I led omnichannel UX strategy at Ace Turtle Services Ltd, managed and mentored designers, and established reusable design frameworks.

