At HCLTech, I troubleshoot enterprise cloud infrastructure and network connectivity for Verizon Business clients, including Walmart, American Express, and Charles Schwab. I maintained 99.9%+ service availability and reduced recurring incidents by 25% through log analysis and root cause investigation.
I also supported disaster recovery validation and standardized firewall configuration deployment using Jenkins, shell scripting, Ansible, and Git-based workflows. At AmstecH Incorporation Pvt. Ltd., I developed REST APIs and improved API response time by 30% during my DevOps Engineer internship.
On my AIOps Alert Triage Agent project, I integrated AWS Bedrock with incident data and automated triage, reducing investigation time from 25 minutes to under five. Iām AWS and Azure certified, and my projects include Kubernetes deployments and automated network health monitoring.
