Vanshita Yadav
@vanshitayadav
I'm a marketing and customer operations professional driving engagement, sales, and CRM insights.
IndiaWhat I'm looking for
I've supported customer operations for Apple at Teleperformance and currently work as an Assistant Manager at SBI Mutual Fund. My experience includes order processing, payment and shipment issue resolution, cancellations, and customer service.
At Tommy Hilfiger, I researched brand positioning and customer perception, analyzed competitors, and supported promotional campaigns. I also analyzed CRM customer data to identify buying patterns, segment customers, and strengthen repeat purchases and brand loyalty.
I've built marketing and business development experience with Mortgage Lender LLC, BYJU'S, The Times of India, CirclePe, and Light of Life Trust. My work has included market research, lead generation, merchant onboarding, digital marketing support, community outreach, and sales engagement.
Experience
Work history, roles, and key accomplishments
Assistant Manager
SBI Mutual Fund
May 2026 - Present (4 months)
Currently working as an Assistant Manager at SBI Mutual Fund, placed through campus recruitment from Universal AI University (UAIU), Karjat.
Project Intern
CirclePe
Dec 2025 - Jan 2026 (1 month)
Completed a CMAPS live project with CirclePe in Gurgaon, promoting merchant onboarding, observing UPI transaction behavior, and gaining insights into digital payment adoption among small businesses.
Marketing Intern
Tommy Hilfiger
Apr 2025 - Jun 2025 (2 months)
Worked as a Brand Marketing Intern at Tommy Hilfiger under PVH Arvind Fashion, conducting research on brand positioning and customer perception in Tier-1 and Tier-2 cities, and analyzing competitor strategies.
Project Intern
Light of Life Trust
Jan 2025 - Jan 2025 (0 months)
Completed a 3-day field project with Light of Life Trust in the health segment, conducting village-level campaigns to raise awareness about health services and assisting communities in accessing essential health facilities.
Marketing Trainee
Mortgage Lender LLC
May 2023 - Jul 2023 (2 months)
Worked as a Marketing Trainee at Mortgage Lender LLC, Dubai through work-from-home training, preparing reports on market trends, customer behavior, and brand visibility, and assisting in marketing content creation and client database research.
Worked as a backend order support agent for Apple, handling order processing, resolving customer queries, and managing issues related to payments, shipment tracking, and cancellations.
BDA Trainee
Byju's
Jul 2020 - Sep 2020 (2 months)
Worked as a BDA trainee at BYJU'S, learning the basics of edtech sales and customer engagement, pitching learning programs to parents and students, and gaining exposure to lead generation and sales conversion techniques.
Marketing Intern
The Times of India
Jun 2018 - Jul 2018 (1 month)
Worked as a marketing intern at The Times of India, learning about media sales and brand promotion, assisting in client outreach and lead generation for advertisement space selling, and participating in promotional campaign planning and execution.
Education
Degrees, certifications, and relevant coursework
Universal Ai University
MBA, Business Administration
Pursuing MBA at Universal Ai University, expected completion in 2026.
Google Ads Certification, Digital Marketing
In progress certification in Google Ads.
Maharishi Markandeshwer University
BBA, Business Administration
Grade: 72%
Completed BBA with 72% in 2020.
Rishikul Senior Secondary School
12th, General Studies
Grade: 74%
Completed 12th grade with 74% in 2017.
Rishikul Senior Secondary School
10th, General Studies
Grade: 72%
Completed 10th grade with 72% in 2015.
Davidson College
AI in Marketing Certification, Marketing
Completed AI in Marketing certification in 2024.
EDx
Excel Skills for Business: Intermediate, Business
Completed Excel skills for business: Intermediate certification in 2024.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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