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Vanessa Ibe

@vanessaibe1

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Nurse / Pharmacy Lead at Effiom Clinic, bringing patient communication and accurate records to remote customer support.

Cameroon

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What I'm looking for

I'm seeking an entry-level remote Customer Support, Chat Support, Email Support, or Customer Care role with an English-speaking organization. I'm eager to learn customer support platforms and procedures.

At Effiom Clinic, I communicate with patients, respond to questions, and support pharmacy operations through accurate documentation and routine reporting.

As a Nurse on the Chronic Kidney Disease (CKD) Screening Project at Presbyterian Health Service, Buea, I explained procedures and health information, maintained records, and supported data entry and report preparation.

At District Hospital Bota, I communicated with patients and colleagues, maintained patient records using electronic and manual systems, and coordinated with the care team.

I'm transitioning into remote customer support and am seeking an entry-level Customer Support, Chat Support, Email Support, or Customer Care role with an English-speaking organization. I'm eager to learn customer support platforms and procedures.

Experience

Work history, roles, and key accomplishments

Current

Nurse / Pharmacy Lead

Current

Effiom Clinic

Apr 2026 - Present (7 months)

Communicates with patients and responds to questions professionally. Supports pharmacy operations through accurate documentation, stock-related records, and routine reporting.

Patient Communication Documentation Data Entry Reporting Confidentiality Attention To Detail Teamwork Microsoft Office 365 Hospital ERP Systems

Nurse - CKD Screening Project

Presbyterian Health Service

Jul 2025 - Nov 2025 (4 months)

Communicated with community members during screening activities and explained procedures clearly. Coordinated patient flow, maintained records, and supported report preparation.

Patient Communication Data Entry Reporting Coordination Teamwork Documentation

Nurse

District Hospital Bota

Nov 2021 - May 2025 (3 years 6 months)

Communicated with patients and colleagues in a busy hospital environment. Maintained patient records, monitored patient flow, and coordinated with the care team.

Patient Communication Record keeping Critical Thinking Time Management Teamwork Confidentiality

Student Nurse Trainee

Laquintinie Reference Hospital

Apr 2021 - Aug 2021 (4 months)

Maintained detailed patient care records manually and electronically. Prepared patients for diagnostic tests and procedures and supported care delivery.

Patient Care Documentation Diagnostic Procedures Teamwork