Valentine Fernandes

I am a financial services professional with over 15 years' experience in U.S. and international tax operations, regulatory reporting, client due diligence, and process migration. I have led cross-border teams and driven operational excellence across complex tax workflows.

At Citicorp Service India I managed NAM withholding reversal processes, coordinated system UAT and migrations, and resolved high-priority presidential complaints and regulatory escalations. I designed process flows, handled tax form validations (W-8, W-9, CRS), and collaborated closely with Technology and Risk teams to remediate system issues.

Previously at JP Morgan India Services I progressed from Tax Operations Specialist to Team Leader, overseeing U.S. and EMEA tax reporting, validating tax treatments for securities, and managing withholding and reporting for 1099 and 1042s. I trained global teams, prepared process improvement materials, and owned daily KPIs and reconciliation coordination.

I am skilled in tools like Eclipse, CMP, Blueworks, MD3, CRS DD Tools, DocuSign and 1099 Pro, and I focus on standardizing processes, strengthening controls, and delivering reliable regulatory reporting. I bring a collaborative, compliance-first approach and a track record of successful migrations and system implementations.