Valencia Prentice

I am a first-generation Caribbean woman with a solid background in customer service and cargo operations, bringing a strong work ethic, genuine warmth, and adaptability to every role. I thrive in fast-paced, changing environments and consistently maintain clear, professional communication under tight deadlines.

My recent experience includes cargo office operations for major airlines, where I processed import/export shipments, verified documentation for TSA and airline compliance, entered shipment data, released freight, and assisted carriers and freight forwarders to keep operations running smoothly. I also supported passengers and baggage handling in ticketing and boarding roles and delivered high-volume foodservice support that emphasized attention to detail and teamwork.

I am passionate about aviation and actively pursuing a pilot career while seeking roles that align with that path and allow me to make a meaningful impact through reliable, customer-centered service and operational competence.