Vaddadi Sharmila

I am an IT professional with around 3 years of experience specializing in Technical Order Management and Incident Handling. My journey has equipped me with a robust understanding of end-to-end circuit delivery, TCP/IP, OSI Layer model, and various networking devices. I have successfully validated implementation plans and coordinated with project teams to ensure timely service delivery across multiple countries.

In my previous roles, I have demonstrated my ability to manage service delivery reports, conduct process reviews, and maintain project schedules. My experience includes working with tools such as Connectwise, TeamViewer, and Microsoft Office 365, which have enhanced my efficiency in project management and stakeholder communication. I pride myself on my problem-solving skills and my commitment to ensuring that projects adhere to established frameworks and deadlines.

Currently, I am working as a Senior Technical Process Specialist at INTUIT in Bangalore, where I continue to refine my skills and contribute to the success of my team. I am passionate about leveraging technology to improve service delivery and am always looking for opportunities to grow and take on new challenges in the IT industry.