Utsav Singh

I am a Senior Product Manager with 7+ years building and scaling workflow-heavy SaaS products across Healthcare, HR Tech, and EdTech. I focus on product discovery, data-driven decision-making, and delivering measurable business outcomes.

At Kyruus Health I led roadmap and redesign efforts for a large-scale patient scheduling platform, cutting booking steps and driving a 23% increase in daily bookings while adding 25K net new monthly appointments. I prioritize accessibility, conversion, and operational efficiency when designing user flows.

Previously at SHL I owned core scheduling and interview experiences for Smart Interview Live, launching a Virtual Lobby and GenAI interview assistance that improved interviewer efficiency by 30% and drove retention and acquisition growth. I work closely with engineering and AI teams to define prompt workflows, success metrics, and guardrails.

I bring strong cross-functional leadership, experience with AI/GenAI products, and a pragmatic approach to roadmap prioritization, automation, and growth-focused product design. I thrive in ambiguous, fast-moving environments where I can move from discovery to measurable impact.