
utkarsh vaibhav
@utkarshvaibhav
I build and scale agentic AI and ML systems for healthcare, fintech, credit risk, and payments.
What I'm looking for
At Optum, I lead a 20-person Agentic Analytics organization building production systems for healthcare claims. I grew the team from 7 people, set the AI roadmap, and hired across data science, data engineering, and RPA.
I shipped a LangGraph and Claude claims-rework pipeline that automates triage and recommendations across behavioral-health claims. It auto-resolves 25% of rework, reduced volume by 30%, and delivers more than $0.5M in annualized rework-cost savings.
I also originated an enterprise Neo4j agentic knowledge graph across eight source systems, enabling same-day provider-risk detection and proactive education actions. Previously, I led ML systems for 4M+ daily UPI transactions at Accenture and built credit, retention, personalization, and forecasting models at Citigroup and Equifax.
Across healthcare, fintech, and credit risk, I take ML from data engineering through production monitoring while building teams that turn analytics into measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Owns the agentic analytics agenda for Optum Care and Behavioral Health claims, leading a 20-person team and delivering production systems that automate claims rework and provider early-warning.
Independent AI Consultant
Freelance
Aug 2023 - Mar 2026 (2 years 7 months)
Directed LLM engineering teams on semantic discovery and skill intelligence projects, improving query response time and matching accuracy for clients.
Led a team of data scientists and engineers to build and deploy real-time ML systems for rewards optimization, risk modeling, and production monitoring.
Built offer personalization, attrition, and P&L forecasting models for the North America Credit Card business, improving retention and marketing ROI.
Constructed and validated large-scale data pipelines for credit risk and scoring models, and automated analytics workflows for reporting efficiency.
Education
Degrees, certifications, and relevant coursework
Krishna Institute of Engineering & Technology
Bachelor of Engineering, Electrical Engineering
Bachelor of Engineering in Electrical Engineering from Krishna Institute of Engineering & Technology, completed in April 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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