Usama Younis
@usamayounis
Dedicated computer operator with expertise in IT operations and support.
What I'm looking for
I am a dedicated and detail-oriented Computer Operator with four years of experience in managing computer systems and ensuring smooth IT operations. My background includes troubleshooting hardware and software issues, maintaining data integrity, and performing regular backups to safeguard critical information. I am passionate about leveraging my expertise to contribute to the success of your company.
Throughout my career, I have worked with reputable organizations such as Pakistan Telecommunication Company and Pakistan Ordinance Factories Hospital. In these roles, I have honed my skills in monitoring system performance, providing first-line technical support, and collaborating with IT teams to implement system upgrades. My ability to communicate effectively with both technical and non-technical users has been instrumental in resolving issues promptly and maintaining high levels of customer satisfaction.
I hold a Bachelor’s degree in Clinical Psychology, which has equipped me with strong interpersonal skills and a unique perspective on user needs. I am eager to continue my professional journey in a dynamic environment where I can further develop my skills and contribute to innovative IT solutions.
Experience
Work history, roles, and key accomplishments
Computer Operator
Pakistan Telecommunication Company (PTCL)
Feb 2024 - Present (1 year 6 months)
Monitored and controlled computer systems, ensuring smooth and efficient operation. Performed regular backups and data recovery processes to safeguard critical information.
Computer Operator & Receptionist
Pakistan Ordinance Factories (POF) Hospital
Aug 2022 - Present (3 years)
Functioned as a Computer Operator and Receptionist, handling computer operations and patient inquiries. Provided first-line technical support and assisted with system installations and configurations.
Education
Degrees, certifications, and relevant coursework
Foundation University School of Science & Technology (FUSST)
Bachelor of Clinical Psychology, Clinical Psychology
2019 - 2023
Grade: 3.37/4.00
Achieved a CGPA of 3.37/4.00. Coursework included Social Psychology, Cognitive Psychology, Environmental Psychology, Human Resource Management, Critical Thinking, Gender Issues in Psychology, Health Psychology, Psychological Assessment, Developmental Psychology, Psychopathology, Theories of Personality, Clinical Psychology, Guidance and Counseling, Positive Psychology, and Organizational Psycholog
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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