@usamanasirgill
Network & Systems Engineer at Tejoury integrating CCTV, RFID, and access management with IT service workflows.
PakistanAt Tejoury, I administer IT service desk and ticketing systems and support network, hardware, software, CCTV, and access control systems. I integrated control room systems with IT service workflows and prepare I-Sigma compliance reports.
I also develop dashboards and analytical reports using Excel, Power BI, and Looker. Earlier, I supported end users at A 2 Z Consumer and worked on .NET Web APIs at Bit-Logix Private Limited and WordPress websites at Paksa IT Solutions.
Work history, roles, and key accomplishments
Tejoury
Oct 2025 - Present (1 year 1 month)
Administer IT service desk and ticketing systems, improving workflows and SLA compliance. Troubleshoot network, hardware, software, CCTV, and access control systems, and develop dashboards and analytical reports using Excel, Power BI, and Looker.
A 2 Z Consumer
Oct 2024 - Apr 2025 (6 months)
Provided first-level and second-level technical support to end-users, troubleshooting hardware, software, and network issues. Installed and configured desktops, laptops, printers, and other IT equipment, and assisted with user account setup and security measures.
Bit-Logix Private Limited
Mar 2024 - Oct 2024 (7 months)
Learned and practiced CRUD operations and .NET Web API development, focusing on integration using Postman. Utilized Postman for testing and interacting with Web APIs, ensuring seamless integration with MySQL databases.
Paksa IT Solutions
Aug 2023 - Feb 2024 (6 months)
Learned HTML, CSS, and JavaScript and WordPress sites while managing company websites, including paksaa.com.pk and manson.tools.com.pk. Engaged in creating and modifying WordPress websites, enhancing their functionalities, and assisted in updating content and optimizing website performance.
Degrees, certifications, and relevant coursework
ASP.NET Modifications, ASP.NET
ASP.NET Modifications certification from Udemy, completed in 2024.
Web Development, Web Development
Web Development certification from Udemy, completed in 2023.
Bachelor of Science, Computer Engineering
Grade: 2.97
Bachelor of Science in Computer Engineering from The University of Lahore, Pakistan, completed in 2023.
FSC, Pre Engineering
Grade: 84%
FSC Pre Engineering from DPS Intermediate College, Model Town, completed in 2018.
Software and tools used professionally
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