Ursula Omondi
@ursulaomondi
I’m a water engineering graduate focused on water and wastewater treatment, leak detection, and reliable field maintenance.
KenyaWhat I'm looking for
I’m an outgoing, articulate graduate with hands-on experience in both water and waste water treatment. I’m open-minded, reliable, and goal oriented, with strong organizational, planning, time management, and problem-solving skills—especially when working under minimal or no supervision.
Through my internships and practical exposure, I worked on leak detection and repair, including installing valves, conducting flow rates, and performing meter calibration, maintenance, and servicing. I also gained experience using leak-detection tools such as a ground microphone and UFM, and supported biodigester maintenance and installation. In sewer and water operations, I handled unblocking of sewer lines, new connections, and repair of leakages and bursts, as well as water treatment activities.
Alongside technical exposure, I’ve strengthened my customer-facing and execution skills through roles in collections and sales. I’ve handled daily outbound calling for debt recovery, recorded accurate notes in Smart collect, negotiated payment plans, and supported brand awareness and sales targets through in-store demonstrations. I’m motivated to advance specialization in water engineering so I can deliver specialized services to every client I serve.
Experience
Work history, roles, and key accomplishments
Debt Recovery Call Agent
Apex Collections
Jan 2025 - Present (1 year 3 months)
Handled high volumes of outbound calls to recover delinquent debt and maintained accurate call notes in SmartCollect. Negotiated payment plans to support successful collections.
In-Store Sales Promoter
Topline Agency
Feb 2024 - Jun 2024 (4 months)
Built brand awareness by engaging customers and promoting LoReal products through in-store demonstrations. Increased sales and achieved sales targets.
Water Engineering Intern
Kisumu Water And Sanitation Company
Jan 2022 - Dec 2022 (11 months)
Supported water distribution maintenance by assisting with leak detection and repair, including valve installation and flow meter work. Conducted flow-rate tasks and helped calibrate, maintain, and service meters using leak-detection equipment.
Biodigester Technician
Ecovard Biodigesters
Jun 2021 - Dec 2021 (6 months)
Maintained and installed biodigesters and learned how biodigesters work, including their principles and benefits. Assisted with practical installation and system understanding for wastewater treatment applications.
Sewer Line Maintenance
Nairobi City Water And Sewerage Company
Sep 2019 - Dec 2019 (3 months)
Unblocked sewer lines and performed repairs for leakages and bursts. Completed work including new connections and sewer line remediation as part of maintenance activities.
Water Treatment Assistant
Nairobi City Water And Sewerage Company
Sep 2018 - Dec 2018 (3 months)
Supported water treatment activities and assisted with new connection tasks. Contributed to day-to-day operational work involved in water system services.
Education
Degrees, certifications, and relevant coursework
KIKenya Water Institute
Diploma in Water Engineering, Water Engineering
2018 - 2021
Completed a Diploma in Water Engineering at Kenya Water Institute (2018–2021).
Dudi Girls High School
Kenya Certificate of Secondary Education, Secondary Education
2013 - 2016
Grade: C plain
Completed KCSE education at Dudi Girls High School (2013–2016) and earned grade C plain.
Nyarach Primary School
Kenya Certificate of Primary Education, Primary Education
2005 - 2012
Grade: 308
Completed KCPE primary education at Nyarach Primary School (2005–2012) with marks 308.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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