Upasana Padhy
@upasanapadhy
Subject Matter Expert in content review and quality assurance.
IndiaWhat I'm looking for
I am a Subject Matter Expert with four years of experience in content management, review, moderation and quality control, having led teams to improve web content quality and performed quality audits while delivering training and onboarding for new hires.
I drive process excellence through training, data-driven decision making and cross-functional collaboration, and I have implemented review processes and reporting that improved team efficiency and content quality while maintaining strong client relationships.
Experience
Work history, roles, and key accomplishments
COLed content quality, review and moderation efforts, conducting quality audits and onboarding/training new hires that improved team performance and client satisfaction. Implemented process and tool improvements to boost efficiency and reporting accuracy.
Education
Degrees, certifications, and relevant coursework
Aryan Gurukul
12th (CHSE), Senior Secondary (CHSE)
2016 - 2016
Completed 12th grade (CHSE) at Aryan Gurukul, Berhampur, Odisha.
DAV Public School
10th (CBSE), Secondary Education (CBSE)
2014 - 2014
Completed 10th grade (CBSE) at DAV Public School, Berhampur, Odisha.
Khallikote Autonomous College
Bachelor of Business Administration, Business Administration
2019 -
Completed Bachelor of Business Administration at Khallikote Autonomous College focusing on business administration fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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